Terms of Service
Please read these terms carefully before using our website or physiotherapy services. They form the basis of our relationship with you.
Agreement to Terms
By accessing our website at Oasisrehab.com or using any services offered by Oasis Rehab Center ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, please do not use our website or services. Using our services after any update to these Terms constitutes your acceptance of the revised Terms.
Services Description
Oasis Rehab Center is a physiotherapy and rehabilitation clinic based in Ahmedabad, Gujarat, offering the following services:
Medical Disclaimer
Important: The information on this website, including the AI consultation feature, is for general informational purposes only. It does not constitute medical advice, diagnOasis, or treatment.
- Always seek the advice of a qualified healthcare professional for any medical condition
- Our AI tool provides general information only and does not replace a professional clinical assessment
- In case of a medical emergency, call emergency services (112) immediately
- Never disregard professional medical advice based on information obtained from this website
Appointments & Cancellations
Booking
Appointments may be booked online, by phone, or in person. A booking confirmation will be sent via email or SMS. We reserve the right to confirm or decline appointment requests.
Cancellation Policy
Late Arrivals
Patients arriving more than 15 minutes late may have their appointment shortened or rescheduled at the discretion of the therapist, to avoid impacting other patients.
Payments & Fees
- Payment is due at the time of service unless otherwise arranged
- Invoices and receipts will be provided for all payments
- Packages and pre-paid sessions are non-refundable but transferable within 6 months
- Pricing is subject to change with 30 days' notice
- GST and applicable taxes will be included in the invoice
Patient Responsibilities
As a patient of Oasis Rehab Center, you agree to:
- Provide accurate and complete medical history information
- Inform your therapist of any changes in your medical condition
- Follow the treatment plan and home exercise recommendations provided
- Treat all staff and other patients with respect and courtesy
- Maintain the security of your patient portal login credentials
- Notify us promptly if you experience any adverse effects from treatment
Patient Portal
Access to the patient portal is provided for registered patients to track appointments, treatment plans, and progress. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorised access to your account
We reserve the right to suspend or terminate portal access for violation of these Terms, misuse of the platform, or conduct harmful to other patients or staff.
Intellectual Property
All content on this website — including text, images, graphics, logos, exercise descriptions, treatment protocols, and software — is the property of Oasis Rehab Center and is protected by applicable Indian and international intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
Limitation of Liability
To the maximum extent permitted by law, Oasis Rehab Center shall not be liable for:
- Any indirect, incidental, or consequential damages arising from use of our services
- Treatment outcomes that vary from expected results (physiotherapy outcomes vary by individual)
- Actions taken based on AI consultation information provided on this website
- Technical errors, website downtime, or data loss beyond our reasonable control
Governing Law
Changes to Terms
We reserve the right to modify these Terms at any time. When changes are made:
- Changes are effective immediately upon posting to the website
- The "Last Updated" date will be revised
- Continued use of our services after changes constitutes your acceptance of the new Terms
- Material changes will be notified to registered patients via email
Contact Us
For any questions about these Terms of Service, please contact our team: